|
What is Virtual Web Hosting?
We can provide Web Hosting Services for
virtually any business need with powerful UNIX
web servers and world class data centers . We
can register your own domain name which is
your unique address on the World Wide Web. Having your
own domain name adds prestige and credibility, and, since email is addressed to your domain
(e.g.. me@mybusinessname.com ) you will not have to announce a
new email address if you change internet providers.
Click here list of features.
Will I be able to access my
domain name with or without the WWW?
Yes, you will be able to access the domain name with
or without the WWW in front. For example, you could
access the domain name "mydomain.com" by going
to "www.mydomain.com" as well as
"mydomain.com".
Do you offer
Internet
access?
Yes, through our telecommunications partnerships
we can provide dial-up, DSL and high speed internet connections. Contact
us for more information.
Do you offer web page design
services?
MyBusinessName.com is a service of Jenica
corporation, a leading designer of web sites for business and ecommerce.
We would be pleased to discuss design and pricing with you. For more information,
contact sales@jenica.com or visit
our online portfolio at http://www.jenica.com/portfolio.
How do I upgrade or downgrade from
one plan to another?
You can change plan types at anytime by
contacting us at sales@jenica.com or calling our Customer Service Department at
(888)642-6877.
How long does it take before my
domain name is active?
New domain names are usually active
within 24 hours. Transferring an existing domain name can take up to 72
hours or more.
What is the cost for
domain registration?
Register your domain name with us and
we can bring you significant savings, as little as $15 per year. Plans are available from 1 to
10 years and can be bundled with your hosting costs for convenience and
security. We even have Free registration on featured hosting plans.
Click here for more information.
How much data
transfer per month is enough to support my web site?
We do not limit the amount of data
transfer per month. Obviously there are physical limits to the capacity
of each size of server that we provide. Typically most websites can
operate quite well on our Express and Premier hosting plans, and if you
start to outgrow your site we can upgrade you to a larger capacity
server virtually overnight. We would be pleased to assist you in analyzing
your hosting requirements. Contact us by
telephone or email us for a frank no obligation discussion.
Do I get FTP or
control panel access to my site?
No, The special all inclusive price
provides your site with a registerd domain name, an attractive design
and an email account. This is an excelent value and is far less
expensive than our full featured hosting services. If you deduct the $35
per year that most companies charge to register your domain name, your
site hosting expense is about $5 a month. When you are ready and you
need these other features you can upgrade at any time to any of our full
feature websites and recieve full credit for your current site. Bear in
mind, however, that the proprietary design can not be transfered to a
site that is modifiable. We would be pleased to then provide you with a
custom design or you can provide a design yourself.
Can I use my account for
commercial purposes?
Absolutely. Our services were
specifically designed for business. All of our standard plans include an
ecommerce option that can get you selling on the web, fast.
Can I resell space
on my web site?
Yes. You can resell space within your account.
However, you will be responsible for its content and data
transfer. All of our plans, except for our Express plan, can support
multiple domains and many will support multiple users, email accounts
and passwords for FTP access.
In fact, if you are a designer, graphic
artist, or someone else that is serious about reselling web hosting, we
have excellent reseller and affiliate programs for you. Click
here for more information.
Do you accept international
orders?
Yes. We are pleased to have customers around the world
and we're as close as your computer. We place your account in on of our
offshore data centers if you wish. We can also host non-US domain
name extensions.
What contract and payment terms
are available?
We bill at quarterly increments and require a minimum
three month contract. We accept American Express, MasterCard, Discover and Visa cards as well as personal
and business checks and several forms of trade and barter currency. We accept international checks drawn
on an affiliated bank in the United States in US dollars only.
Final payment must equal the full invoice amount in US dollars. Wire
transfers must also be received in US dollars.
Contact us for more information.
Do you offer technical support to
customers ?
Yes. you may contact us with questions or concerns about
your web site by visiting support
central, emailing support@mybusinessname.com.
Telephone support is also available. We are quick to respond and do our
best to help new users with managing their sites.
How long does it take to set up a
new account ?
Orders submitted online during regular
business hours, will be processed within 24 hours or less. Once a
standard account is set up an activation notice will be sent to
you via email including your user id, password, and FTP
hostname. You can begin uploading files to your new web
site immediately thereafter. If appropriate, domain account users will be
given a temporary URL (IP address) to access their site
prior to the completion of either domain registration or domain transfer.
Some features may not apply to all accounts*.
How do I place an order ?
Place your order online by clicking here 24 hours a day or by calling
toll free (888) 642-6877 between the
hours of 9:00am-5:00pm Monday through Friday, EST.
*
Some features may not be available with all hosting plans or may incur
additional charges. See our List of Features
or contact sales@jenica.com for
more information.
|
